Don’t panic. If your lock has stopped working, you’ve snapped the key inside or you simply can’t open the door, the first thing to know is that there is always a solution. But there are also things you should never do, however tempting they may seem in a stressful moment.
Don’t use household objects
Slipping a credit card, an old X-ray, a kitchen knife or even a file through the gap in the door looks like a scene from a film, but in real life all you achieve is to break the lock completely or damage it so badly that a clean opening becomes impossible. At Mou Cerrajero Málaga we always try to open without breaking, but once someone has tampered with the lock, there is often no choice left but to replace it entirely.
Don’t keep forcing the key
Sometimes an old lock is hard to turn and you think: “a little more force and it will open.” Wrong. The most common outcome is that the key snaps inside, which makes the opening far more complicated. If the lock starts behaving strangely, stop and call. On the phone or over WhatsApp we can tell you whether it can still be opened without breaking it.
Avoid calling the first number you find on a sticker
You have surely seen hundreds of locksmith stickers on streets, lampposts and doorways. Many of them are not local services, and some are not even locksmiths. They are call centres that subcontract inexperienced technicians, with unclear pricing and no guarantee. If you don’t know who to call, look for genuine reviews or ask for a clear quote before agreeing to anything.
What to do instead: contact a locksmith you can trust
At Mou Cerrajero Málaga we work around the clock across the whole province. Just call or message us on WhatsApp and we will give you an estimate of the arrival time, usually between 20 minutes and 1 hour. We also speak English if you need it, and we always work with professional tools to protect the security of your door.
If you are standing in front of a door that won’t open, don’t experiment. Trust locksmiths who know what they are doing and explain everything from the very first minute.
Have questions or need help? Visit our locksmith Málaga website and find your area. We also cover Torremolinos, Benalmádena, Mijas, Marbella, Rincón de la Victoria and more.